Frequently Asked Questions

There are several steps you must complete to access a course / webinar on ALZeducate:

1. Create an account on ALZeducate - to access any course you must create your own account to login to the website.
2. Enrol in a course / webinar - browse our list of available courses and click Enrol to join the course.

Vous devez effectuer plusieurs étapes pour accéder à une formation/un webinaire sur ALZeducate :

1. Créez un compte sur ALZeducate – pour accéder à une formation, vous devez créer votre compte et vous connecter au site Web.
2. Inscrivez-vous à une formation/un webinaire – parcourez notre liste des formations disponibles et cliquez sur S’inscrire pour participer à la formation.

To recover/reset a username or lost password, please follow this link: Lost Password

For general help getting started with Moodle, please visit How Do I Get Started? For inquiries that are specific to a course, please contact your course facilitator. For any other questions, please contact alzed@alzon.ca.

Please ensure that you have the appropriate application to open your document (Example: Microsoft Word, PowerPoint, or Adobe Reader). If in doubt, check with your course Facilitator.

The tags beside each activity help you (and the course facilitator) track your progress throughout the course. For each course activity, various tags will display the tasks you need to complete within the activity. When a check mark appears on the left, it indicates that the corresponding task has been completed.